Incident Root Cause Analysis

Investigating the 'why' behind safety incidents to drive corrective action.

Mean Time to Detect Cause
48 hrs

Avg. time to find cause

Mean Time to Resolve
10 days

Avg. time to implement CAPA

Repeat Incident Rate
8%

Incidents recurring post-fix

Pareto Analysis of Incident Types

Incident Frequency by Category
Identifying the "vital few" incident types that cause the majority of problems.

Root Cause Investigation Tools

Fishbone (Ishikawa) Diagram
A visual tool for brainstorming potential causes of a problem.
Problem: Safety Incidents
People
Process
Equipment
Materials
Environment
Incidents by Location
Root Cause Distribution